Webshop:

We offer the following payment options:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Microsoft Pay

See our accepted forms of payment support article for a complete list of available payment options.

At this time, we can accommodate orders of up to 24 devices in our webshop. If you would like to purchase 25 or more devices, please reach out to our sales team.

Sales team:

Our sales team can provide you with an invoice for a bank transfer payment if you're interested in a bulk order of five or more devices.

We do not send out test devices at this time, but we offer a 100-day satisfaction guarantee on all purchases, regardless of quantity. In the unlikely event that you want to return your order, we offer free returns and a full refund.

For business customers who need to establish reMarkable as an approved vendor before making a purchase, here is some basic information about us:

Company Name: reMarkable AS

Address: Biermanns gate 6

0473 Oslo

Norway

VAT number: 917 352 836 MVA

Purchase terms: Upfront payment

Bank details for webshop orders:

Swift Code/BIC: CITIDEFFXXX

Bank: Citibank

Branch Address: 60323 Frankfurt Am Main, Germany

Bank Account Name: N/A

Bank Account Number: Same as IBAN

IBAN: Unique per invoice

Bank details for orders through our sales team:

BIC: SXPYDEHH

Bank: Banking Circle

Bank address: 80333 München

Bank Account Name: N/A

Bank Account Number: Same as IBAN

IBAN: Unique per invoice

If you are located in the United States, you may also need a W-8 form before you can do business with us.

At the moment, we do not offer special pricing for charities, nonprofits, or educational organizations. However, we may offer discounts for businesses purchasing in bulk. Reach out to our sales team for additional information.

You can add your company details and VAT number when ordering from our webshop. We will automatically provide an invoice in the order confirmation email sent out after completing your purchase.

If you have already placed your order but forgot to add your company details, please contact our customer support team for further assistance.

We currently only ship to one location per order and cannot split bulk orders for multiple shipments. To ship products separately, please place separate orders for each delivery address.

Once your payment is received and processed, your order will be delivered within 4-7 business days.

Ready to purchase reMarkable 2 bundles for your team? Visit our webshop. For orders larger than 24 devices, please contact our sales team.

Shipping is free, regardless of quantity.

reMarkable ships paper tablets to many countries around the world. To find out if we deliver to your country, check out our full list of countries we ship to.

With Connect for business, you can pay for and manage multiple Connect subscriptions from one account. Once you’ve subscribed at my.remarkable.com, you can easily add new team members to your account. Learn more about Connect for business.

Without Connect, files on your reMarkable will stop syncing to the cloud if you don’t open them for 50 days. You also won’t have access to note-taking in the reMarkable mobile and desktop apps, the reMarkable 2 Protection Plan, and exclusive offers and discounts in our webshop.

To see if Connect is right for you, you get a 1-year free Connect trial when you buy reMarkable 2, so you can try it out before committing. Learn more about Connect.

You can easily manage your Connect subscription at my.remarkable.com. After logging in to your account, you can update your payment details, view your payment history, select monthly or annual billing, or cancel your subscription.

We’re confident that you’ll love reMarkable and Connect. You can try it risk-free for 100 days from your delivery date, and in the unlikely event you decide to return it, we offer a free return and full refund. (Please note: this only applies to customers who buy reMarkable 2 from our webshop, not other retailers.)

Read more about our satisfaction guarantee.

Anyone with a Connect subscription benefits from our reMarkable 2 Protection Plan. If you experience an issue with your device that isn’t caused by accidental damage or similar external factors, we’ll replace it for free. The plan covers devices up to three years old, providing additional coverage to our 12-month limited warranty.

Read more about our reMarkable 2 Protection Plan.

The reMarkable paper tablet has a 4-digit passcode to provide additional security. You will be asked for your passcode when turning on or waking your device from sleep mode.

Yes, with the reMarkable mobile and desktop apps, you can view, organize, and import files. If you subscribe to Connect, you can also take and edit notes in the apps. Learn more about Connect.