Inside reMarkable
How our 100-day satisfaction guarantee works
At reMarkable, we believe trying our products should be as simple as using them. That’s why we offer a 100-day, risk-free satisfaction guarantee with every device bought in our webshop.
What you see is what you pay
Transparency is important to us. That’s why the price you see on our webshop includes everything — shipping and all applicable taxes. The only exception is for our customers in the United States, where taxes are calculated at checkout, as is the standard. No hidden fees, no surprises — just straightforward pricing.
Free and fast delivery to your door
We know you’re excited to start using your reMarkable device, that’s why our delivery steps are as prompt as possible. And with free shipping, your device will arrive within 1-4 business days. It's our way of making your reMarkable experience as convenient as we can, from start to finish. If there is any delay, we will inform you quickly and clearly either at checkout or by email.
With 100 days to decide
Our 100-day return window starts the moment your device is delivered to your door. That’s over three months to get to know your reMarkable paper tablet and decide if it’s the right fit for you and your workflow. If, for any reason, you’re not satisfied, returning it is as painless as it gets.
Hassle-free returns
We’ve removed the usual headaches of returning a product. So if you decide to return your paper tablet, we’ll arrange for a prepaid DHL courier to pick it up from your location of choice. No trips to the post office, no shipping costs — just a smooth, stress-free return. The way it should be.
Speedy and simple refunds
Once we receive your returned device, we’ll process your full refund immediately. Usually, the money will appear in your account within 10-20 business days. The full price you paid for your device, back in your pocket—no questions asked.
And a free trial Connect subscription
As a new customer, you’ll also receive a 100-day free trial of our Connect subscription, made to make your reMarkable experience even better. This includes unlimited cloud storage for your notes and documents, full access to all the features in our mobile and desktop apps, along with additional benefits like extended device protection. Activate your free trial during setup, and if it’s not for you, cancel at any time before the trial ends — completely free of charge. We’ll even notify you before any billing occurs, so you’re always in control.
All absolutely risk free
We’re confident that you’ll become fond of your reMarkable and it’ll find a place in your daily routine, but if for any reason it doesn’t meet your expectations, you can return it with ease. Our 100-day satisfaction guarantee means that you can buy a paper tablet on your own terms.
Ready to experience a reMarkable difference?
Head to our webshop with the peace of mind that comes with our 100-day, risk-free satisfaction guarantee today.
